Saturday, September 23, 2017

A time to listen, a moment to understand

"A time to listen, a moment to understand"
A brief recount of the 1st Listening Session,
10th September 2017

 by Leonard Soyza

          
          I am a degree student majoring in the field of Psychology and my alma mater is SEGi College Subang Jaya. On the 10th September 2017, I was gifted with the opportunity of being the session leader for the very first listening session that was aimed at increasing the awareness Malaysia has on mental health and to combat the stigma of mental health seeking behaviors, through the simples act of listening to and individuals ‘voice’. It was indeed a very bustling scene though the day, from the workshop all the way to the events end, where everyone was running around to get things done and to ensure everything is set for the listening session that was about to happen later that day. All in all, the entire event was a success, where we managed to reach 13 people in total, there was no extreme weather condition that hindered the event, and the teams’ morale was just soaring really high. It was a great start and a fulfilling experience.

           With Great Power, Comes Great Responsibility, I believe in those words, because it was an important job, being the session leader and I was not built for the task at all. However, I did want to help people, no matter how small or insignificant my method was, I wanted to give back to people who are in need and help them in any way I can and that was my sole motivation through the entirety of the event and the project. I felt that my team was a major benefactor to the success of the event. There were really great listeners that day, and as I walked about observing and listening to some of the conversations, I could see how deeply involved the volunteers were in engaging with the participants and how they listened and gave participants their undivided attention. This really showed me that the listeners were really in line with the aim and goals of the project, and I was able to see that in all the relieved faces of the people who came to share their story and no complains whatsoever! I can’t forget the off-duty volunteers who actually came forward to help bring more people in for the event and some were helping out by distributing giveaways, relieving some of our listeners who were worn out, among other things. The coherence of the team was really incredible and it was truly a major factor in making the day a success, and I felt really blessed having them by my side.

           I was also given the chance to be a listener for some people who came by to be part of the event. It was a very interesting experience, as I was able to listen to people who had a lot of ‘emotional load’ kept in their hearts and when they let it out to me, I somehow, instinctively felt in tuned with that individual, and that’s when I truly experienced empathy. That heart wrenching feeling when people share their story with you, the sudden mindfulness you experience listening to their stories, it truly was a unique experience for me and I was quite mesmerized at the way people tend to share things when prompted in the right way. During one session, I was asked for my opinion on a matter we discussed, and when I reversed the question back to the person, more stories just came flowing out of her, and she shared even more with me. After being an empathetic listener, I truly understood the reason listening has such profound effects. It not only allows someone to share things that they have locked up in their hearts, but allows them to have that peace of mind, that space, to properly retrace their steps and come up with their own way of facing their problem, instead of trying to cope with improper methods like drugs or some bad habits like pornography and lack of social interaction with people. Therefore the experience was really rewarding for me and I fell that our listeners feel the same way.

        The event in general, can go a very long distance. The problem with many in conservative countries is that they lack the ability to share their problems or grievances, fearing that it may be seen as a sign of weakness. Therefore, I believe that the listening project does have benefits in allowing the populace to have that opportunity, that window, to come clean with anything they wish to talk about. Showing someone that you understand allows them to take initiative to get help and being attentive makes people feel that there is someone who cares. These are the core qualities embedded in the making of this project which allows it to act as a point of transition from obscurity in mental health to the clarity on its benefits. In the field of Psychology, especially to the students, this project is the perfect platform for them to gain exposure to different cases in the field. They get first-hand experience in counseling, where, they engage in the similar methods experts use for counselling, such as paraphrasing content of the sharing which shows the person that you understood, open ended questions to try getting more information on a certain topic that was being discussed, reverting questions for a listeners opinion where they direct the question a participant asks back to them to prompt self-reflection, and so on. It gives them a chance to understand their theoretical knowledge much better, where they can see phenomena described in a textbook or in lectures happen right in front of them. Therefore, the event can bring about great impacts on educating both the public and the aspiring psychologists.

        In a nutshell, the experience prompted me to listen to others more often. Giving advice is good, however, knowing when and how to give proper advice is something we cannot dictate. Just by being still and listening, one can help another share and ‘vent’. By just spreading the notion of understanding, one can make a huge positive difference to their society. Therefore, my hopes as a student and citizen, is that this project realizes its goals and its vision, and that more people in our society would come to realize the importance of mental health and how being ignorant to it can bring about very detrimental effects to society, especially the younger generation.






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“Listening is not understanding the words of the question asked, listening is understanding why the question was asked in the first place.”


~ Simon Sinek

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